This Privacy Policy explains how DORMAIER TRYNEX LLC, operating under the brand M-FEI (“M-FEI,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website, purchase our products, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Company Information

The M-FEI website is operated by:

DORMAIER TRYNEX LLC
1554 Pontiac St
Denver, CO 80220
United States
Email: mics97021@gmail.com

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

A. Information You Provide

We may collect:

• Full name;
• Email address;
• Telephone number;
• Billing and shipping addresses;
• Account username and password;
• Order and purchase information;
• Product preferences;
• Customer service communications;
• Reviews, photographs, and other content you submit;
• Return and refund information; and
• Marketing preferences.

B. Payment Information

Payments may be processed by third-party payment providers.

We may receive limited payment-related information, such as:

• Payment status;
• Payment method;
• Billing name and address;
• Transaction reference;
• Card type; and
• The last few digits of a payment card.

We do not normally receive or store complete payment card numbers or card security codes when payments are processed through third-party payment providers.

C. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Device identifiers;
• Approximate location based on IP address;
• Referring website;
• Pages viewed;
• Products viewed or added to a cart;
• Time and date of visits;
• Website interactions;
• Cookie identifiers; and
• Diagnostic, security, and performance data.

D. Information From Third Parties

We may receive information from:

• Payment processors;
• Shipping carriers;
• Fulfillment providers;
• E-commerce platforms;
• Marketing and advertising providers;
• Analytics providers;
• Social media platforms; and
• Fraud-prevention and security providers.

Information received from third parties is handled according to this Privacy Policy and the applicable third party’s privacy practices.

3. How We Use Personal Information

We may use personal information to:

• Operate and maintain our website;
• Create and manage customer accounts;
• Process payments and orders;
• Arrange shipping and delivery;
• Provide order confirmations and updates;
• Process returns, exchanges, and refunds;
• Respond to customer questions and complaints;
• Verify transactions and prevent fraud;
• Protect our website, customers, and business;
• Personalize website content and product recommendations;
• Analyze website traffic and performance;
• Improve our products and services;
• Send marketing communications where permitted;
• Maintain business and transaction records;
• Enforce our Terms and Conditions;
• Comply with legal, tax, accounting, and regulatory requirements; and
• Establish, exercise, or defend legal claims.

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, software development kits, local storage, and similar technologies.

These technologies may be used to:

• Keep the website functioning;
• Remember shopping-cart contents and preferences;
• Maintain account sessions;
• Process checkout and payments;
• Prevent fraud and protect security;
• Understand how visitors use the website;
• Measure website and advertising performance; and
• Provide or measure personalized advertising where permitted.

Types of Cookies

Essential Cookies: Required for website operation, security, checkout, and account functions.

Analytics Cookies: Help us understand website traffic and how visitors use our services.

Functional Cookies: Remember preferences and improve website functionality.

Advertising Cookies: May be used to measure advertising or provide advertising based on interests or prior website activity.

You may adjust cookie settings through our cookie preference tool, if available, or through your browser settings. Blocking certain cookies may affect website functions, including account login, shopping carts, or checkout.

5. Marketing Communications

With your consent or where otherwise permitted by law, we may send promotional emails concerning products, offers, or M-FEI updates.

You may unsubscribe by:

• Clicking the “unsubscribe” link in a marketing email; or
• Contacting us at mics97021@gmail.com.

Even if you unsubscribe from marketing, we may still send non-promotional communications relating to orders, payments, shipping, returns, security, or account administration.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

A. Service Providers

We may use service providers for:

• Website hosting;
• E-commerce services;
• Payment processing;
• Order fulfillment;
• Shipping and delivery;
• Email and customer support;
• Analytics;
• Advertising and marketing;
• Data storage;
• IT support;
• Fraud prevention; and
• Legal, tax, and accounting services.

These providers may access personal information only as necessary to perform services for us or as otherwise permitted by law.

B. Payment and Transaction Partners

Information may be shared with banks, payment processors, card networks, and fraud-prevention providers to process transactions, verify payment ownership, and prevent unauthorized activity.

C. Shipping and Fulfillment Partners

We may provide names, addresses, telephone numbers, email addresses, and order information to warehouses, fulfillment providers, carriers, and customs agents as necessary to deliver orders.

D. Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable law, regulation, subpoena, or legal process;
• Respond to a lawful government request;
• Detect or prevent fraud, security incidents, or unlawful conduct;
• Protect the rights, property, or safety of M-FEI, our customers, or others; or
• Enforce our agreements and policies.

E. Business Transfers

Personal information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

7. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

However, certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly. The use of advertising cookies or disclosure of online identifiers to advertising and analytics partners may fall within these definitions.

Where required by applicable law, you may request to opt out of:

• The sale of personal information;
• Sharing personal information for cross-context behavioral advertising; or
• Processing personal information for targeted advertising.

You may submit an opt-out request by contacting mics97021@gmail.com or by using the privacy or cookie controls made available on our website.

Where required, we will also process recognized browser-based universal opt-out signals, such as Global Privacy Control.

We do not knowingly sell or share the personal information of children or minors for targeted advertising.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The duration of our relationship with the customer;
• Order, return, and warranty requirements;
• Tax, accounting, and legal recordkeeping obligations;
• Fraud-prevention and security needs;
• Dispute-resolution requirements; and
• Applicable limitation periods.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.

However, no website, network, storage system, or electronic transmission is completely secure. We cannot guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their account credentials and should use strong, unique passwords.

If you believe your information or account has been compromised, please contact us promptly at mics97021@gmail.com.

10. Your Privacy Rights

Depending on your place of residence and applicable law, you may have the right to:

• Confirm whether we process your personal information;
• Access or obtain a copy of your personal information;
• Correct inaccurate personal information;
• Delete certain personal information;
• Obtain certain information in a portable format;
• Opt out of the sale or sharing of personal information;
• Opt out of targeted advertising;
• Withdraw consent where processing is based on consent;
• Restrict or object to certain processing;
• Appeal a decision concerning a privacy request; and
• Receive equal service without unlawful discrimination for exercising privacy rights.

These rights may be subject to legal exceptions and verification requirements.

11. Colorado Privacy Rights

Colorado residents may have rights under the Colorado Privacy Act, including rights to:

• Access personal data;
• Correct inaccuracies;
• Delete certain personal data;
• Obtain a portable copy of personal data; and
• Opt out of targeted advertising, the sale of personal data, and certain profiling.

If we deny a Colorado privacy request, you may appeal by replying to our decision or emailing mics97021@gmail.com with the subject line:

Colorado Privacy Appeal

We will review and respond to the appeal as required by applicable law.

12. California Privacy Rights

California residents may have rights under applicable California privacy laws, including the right to:

• Know the categories and specific pieces of personal information collected;
• Request deletion or correction;
• Know the categories of sources, purposes, and recipients;
• Opt out of the sale or sharing of personal information;
• Limit certain uses of sensitive personal information, where applicable; and
• Not receive discriminatory treatment for exercising privacy rights.

We do not sell personal information for money.

California residents may submit a request using the contact information in Section 18.

13. Other U.S. State Privacy Rights

Residents of other U.S. states may have similar rights depending on applicable state law.

We will review and respond to verified privacy requests according to the law applicable to the requester.

14. International Customers

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States and other countries where our service providers operate.

Privacy and data-protection laws in these countries may differ from those in your country.

Where required, we will use appropriate safeguards for international data transfers.

15. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13 years old.

We do not knowingly collect personal information directly from children under 13. If we learn that we have collected such information without legally valid parental authorization, we will take reasonable steps to delete it.

Parents or legal guardians who believe a child has provided us with personal information may contact mics97021@gmail.com.

Minors should use our website only with the involvement and permission of a parent or legal guardian.

16. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

We do not control and are not responsible for the privacy, security, content, or practices of third-party services. Customers should review the applicable third party’s privacy policy before submitting personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or legal requirements.

The updated version will be posted on the website with a revised “Last Updated” date. Material changes may also be communicated through the website or by email where appropriate.

18. Privacy Requests

To exercise a privacy right, please contact:

Email: mics97021@gmail.com
Subject: Privacy Request

Please include:

• Your name;
• Email address associated with your account or order;
• State or country of residence;
• The privacy right you wish to exercise; and
• Relevant order or account information, if applicable.

We may request additional information to verify your identity and protect your information from unauthorized disclosure.

You may use an authorized agent to submit a request where permitted by law. We may require proof of the agent’s authority and verification of the customer’s identity.

19. Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, please contact:

DORMAIER TRYNEX LLC
1554 Pontiac St
Denver, CO 80220
United States

Email: mics97021@gmail.com
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT), excluding U.S. federal holidays.

We normally respond to customer enquiries within 1–2 business days.